Help & Customer Support

Hotline, email, branch support, Create CV help, packages, login, and safety guidance for Marriage Solution BD members.

Hotline & WhatsApp

Call or WhatsApp our main hotline for membership, biodata, matching, or package questions.

Hotline: 01618871043
Hours: Saturday–Thursday, 10:00 AM – 8:00 PM
Call now

Email support

Send your member code, registered mobile, and a short note about your issue. We reply within one business day.

Email: info@marriagesolutionbd.com
Email us

Create CV / Registration help

Stuck on Create CV? Complete name, mobile, education, profession, and upload a clear recent photo.
After submit, our team verifies your profile before matching starts.
Open Create CV

Membership packages & payment

To contact shortlisted profiles or unlock full facilities, choose a membership package.
You can pay at any branch or via the methods listed on our Payment Method page. Keep your receipt/transaction ID.
View packages

Login & password reset

Use Member Login with your registered email/mobile and password.
Forgot password? Use Forgot Password on the login screen, or call the hotline with your member code.
Member login

Visit a branch office

Prefer in-person help? Visit Lalmatia (Head Office), Gulshan, Uttara, Kakrail, or Chattogram.
Bring a photocopy of NID and a recent photo if you are registering.
Our offices

Safety & confidentiality

Your biodata is used only for matchmaking. Never share OTP, bank PIN, or payment to personal numbers.
Pay only through official Marriage Solution BD channels listed on the website or at our offices.
Terms & Conditions

Frequently asked questions

Quick answers about registration, packages, verification, and matching are collected on our FAQ page.
Browse FAQ

Branch phone numbers

Active offices — call the nearest branch for walk-in support.

Head Office (Lalmatia)

House: 5/10, 7th Floor, Block: E, Lalmatia, Dhaka 1207

Gulshan Branch

House-49, Lift-07, Road-28, Dhaka-1212

Popular questions

How do you provide your services?
Sir/Madam, to initiate our service process, we first collect the biodata and photographs of the bride/groom. Then, according to your requirements, there are some formalities that need to be maintained. From the very first day of starting the service, one of our service representatives takes responsibility for the client. According to your requirements, Marriage Solution BD manages all activities, starting from exchanging biodata and continuing up to the marriage process.
Is the service charge refundable if the marriage does not take place through your service?
Yes, the service charge is fully refundable. Marriage is a noble act created by the command of the Almighty, and we primarily work as a medium to facilitate this noble cause to the best of our ability. Successfully completing a marriage arrangement is the core objective of Marriage Solution BD.
Why is your service charge relatively high?
Our service charge is slightly higher because we provide quality service and work in a completely authentic manner. Everyone working in our organization is well educated. We maintain complete privacy throughout our services. Ensuring the highest level of service is our primary objective.
How long do you provide your service after registration?
Generally, our service period is one year. However, in special cases, we extend the service period for some additional time. Nevertheless, we always work with the objective of successfully completing the marriage arrangement.
Where is your office located?
We have two offices in Dhaka.
Head Office Address:
House-5/10, 7th Floor, Block-E, Lalmatia, Dhaka-1207
(Opposite Lalmatia Mohila College)
Corporate Office:
Century Park Tower, House-36, Road-117, 2nd Floor, Suite-1, Gulshan-1, Dhaka-1212
Is there any opportunity to see CVs before registration?
Yes, there is. However, since we work while maintaining privacy, if you want to view biodata at the initial stage, you must visit our office.
See all FAQs